Your Advantages

Generate lasting advantages and added value for your company, with LAILO – AI Avatar. It is not just another application, but an invaluable tool for your marketing and communications.


Reduce support costs

Are your employees often asked the same or similar questions? Let Lailo take over the first level support. This leaves more time for extensive consulting sessions.

More purchases

With Lailo, your customers find what they are looking for faster. As a result, you benefit from higher sales.

24/7 Customer Service

Lailo is available around the clock to assist your customers - whether for advice, questions or data collection. Lailo is always there for your customers.

Automated lead generation

Let Lailo generate qualified leads for you. Contact forms, input masks and questionnaires are a thing of the past. Lailo asks your customers for the information they need.

Innovative competitive advantage

Take advantage now of what tomorrow's markets demands - be one step ahead of your competitors thanks to the innovative Lailo Smart Character technology. The Lailo technology is unique worldwide.

Competent and professional advice

Lailo helps your customers find the information they are looking for - whether text, image, video, link or much more.

Versatile Solution

Lailo convinces with its many different applications. To give you an idea of how Lailo can support you too, we have developed numerous application examples together with our design partner LOHMANN AND FRIENDS. Learn more about the many possibilities and the way Lailo increases customer satisfaction or reduces support costs. A click on the cards below will take you directly to the partner site, where you can try out the various examples live.

Powerful Features

The Lailo Smart Character is a true-to-life digital person with facial expressions and gestures, acting emotionally with personality and character, who responds to your customers. As an assistant who has direct contact with the customer, it can guide your customers through your assortments and products, can give them tips and tricks and answer questions. The LaiLo – AI Avatar turns the information transfer at the PoS into a lasting experience for your customers!

Answer questions and conduct dialogues

Lailo answers all your customers' questions: whether about the product, the service or general information. For the more complicated questions, Lailo conducts natural dialogues with your customers.

Find information faster

Real time saving: the tedious search for information is a thing of the past. Instead, Lailo delivers results in seconds.

Human-like communication

Communicating with Lailo is not only fun, but also incredibly easy for your customers thanks to natural human language. Is there any type of communication that could be more natural than human language?


Lailo is a real linguistic talent, he is fluent in all major world languages and even understands dialects.

True to life animated Smart Character

With its human-like gestures and facial expressions, Lailo arouses real emotions. Furthermore, there are no limits to his appearance.

Intuitive usage

The clearly designed user interface makes your Smart Character super easy to use and suitable for all your customers. Try it out for yourself now!

Comprehensive analysis tools

Keep an overview of your customers' requests at all times - see what your customers are looking for, what they are interested in and what information they are currently missing.

Easy creation and integration

Lailo can be integrated into any website via plugin or with four lines of code. Even the necessary knowledge training of your personal smart character is easy and requires no technical knowledge.

Open application interfaces

Lailo can be connected to any external interfaces and thus optimally complements your existing software. In turn, Lailo can also be controlled from your software.

100% GDPR compliant

Lailo guarantees you the best data protection and complete data security. We have had a critical look over our shoulder and promise full transparency. There are various expert opinions on this. Talk to us!

In the best company

The following customers and partners already rely on our solution.

Our Prices

Our prices are simple, flexible and at no hidden cost.


Two companies – one outstanding idea


Lorent IT-Lösungen GmbH

We develop intelligent software. Lorent IT-Lösungen GmbH develops high-quality software to solve your individual challenges. On the market since 2009, we realize professional individual software for medium-sized businesses and corporations throughout Europe.

We are a competent software service provider with core competencies in cloud services, artificial intelligence, big data and data analytics, machine speech understanding, ChatBots, digital assistance systems and Internet of Things (IoT).

Lorent IT-Lösungen GmbH, located in Wuppertal, manages to inspire every day anew through innovation, state-of-the-art technologies and flexible business processes, always being one step ahead.


Puppeteers GmbH

We create digital experiences. As an independent, owner managed agency for digital communication since 2004 we design and develop outstanding, future- oriented solutions for sophisticated customers across all sectors.

Our passion is to tell unique stories, to touch people emotionally and leave a lasting impression – digitale stagings become memorable experiences. Our recepie: holistic strategic council, creative design and innovative technical realisation. We remain focussed on the highest possible quality and close trusting collaboration with our customers in all project phases.



You can reach us via this number Monday through Friday from 9 am to 6 pm: +49 (0)2195 / 92470-00.


Please send us an Email email at We’re looking forward to your message and will be in touch with you as soon as possible.

Contact form

Please use the contact form to send us a message, or place a callback request.

Questions, feedback, offer and function requests – we are here for everything!

You can reach us via this number Monday through Friday from 9 am to 6 pm: +49 (0)2195 / 92470-00.

Or use our contact form below to send us a message or to request a callback.